Instagram Acceptable Use Policy

The department's privacy statement, guidelines and moderation policy for Instagram.

Page last updated: 16 February 2016

We welcome your comments on Department of Health Instagram posts and suggest that you apply common sense when making them. Please show courtesy and respect to others and do not abuse others or expose others to offensive or inappropriate content.

Please be aware that this policy may be changed at any time by the Australian Government Department of Health (the Department).

When commenting on Department of Health Instagram posts, please ensure that you:

  • do protect your personal privacy and that of others by not including personal information of either yourself or of others in your posts to the page (for example, names, email addresses, private addresses or phone numbers);
  • do represent your own views and not impersonate or falsely represent any other person or falsely state or misrepresent your affiliation with a person or entity;
  • do not abuse, harass, stalk or threaten others;
  • do not post content that is discriminatory;
  • do not make misleading, deceptive, false, factually inaccurate, defamatory or libellous comments;
  • do not use insulting, provocative or hateful language;
  • do not use obscene or offensive language that is directed at another user;
  • do not post material that infringes the intellectual property rights of others;
  • do not include email, internet addresses or links to websites in your comments that are not relevant to the topics being discussed;
  • do not make unproven or unsupported accusations against individuals or organisations;
  • do not post multiple versions of the same comment or make excessive comments on a particular issue;
  • do not promote commercial interests;
  • do not advertise or offer to sell any goods or services for any commercial purpose;
  • do not post overtly party political comments;
  • do not post comments that may or would constitute a criminal offence or give rise to civil liability, or that otherwise violates any local, provincial, national or international law or regulation anywhere in the world (or encourage others to do so);
  • do not incite hatred on the basis of any personal characteristic, including on the basis of race, gender, marital or domestic status, disability, sexuality or age;
  • do not identify matters that are currently the subject of legal proceedings or would break a court’s non-publication order; and
  • do not make comments that are irrelevant to the topic being discussed.
The Department reserves the right to enforce this Acceptable Use Policy at its discretion for any reason at any time. The Department may remove any comments that it considers to be in breach of this policy or for any other reason, in the Department’s absolute discretion.

Privacy statement

The Department is not responsible, liable for and does not endorse the privacy practices of Instagram or any linked websites. Your use of Instagram and any linked websites is at your own risk.

The Department records all comments on the Department of Health Instagram posts and uses that information for the purpose of administering the account and considering and/or addressing any comments made.

No attempt will be made to further identify individuals who engage or otherwise contribute to the Instagram posts except where requested and authorised by law.

Please note that as an Australian Government agency, the Department is bound by the Australian Privacy Principles (APPs) under the Privacy Act 1988 with respect to the collection, use and disclosure of personal information. For further information, please see the Department of Health Privacy Policy.


When commenting on Instagram posts you are bound by the terms and conditions of use of the Instagram site. We encourage you to review the legal policies of the Instagram site for further information.

The Department accepts no responsibility whether express or implied for the accuracy, currency and completeness of any information posted on the Department’s Instagram posts by anyone other than the Department, or its relevance and suitability for any purpose.

Views expressed on these posts by anyone other than the Department are not the views of the Department and the Department disclaims all liability for any such views, comments, advertising or other non-Department content.

The Department does not endorse or control any advertising by anyone other than the Department that may be displayed by Instagram.

The Department reserves the right to remove comments at its sole discretion.

The Department strives to review the content of the Instagram account on a regular basis. However, there may be times when offensive comments (that do not meet the Acceptable Use Policy) appear on posts before they can be removed.

The information on this page is current at the time of publication.